The question of how and when to re-open businesses in the United States in the wake of COVID-19 is fraught with a multitude of economic, political, and often emotional decisions. Central to this debate is how to and when to resume delivering traditional healthcare services that has been retooled to manage the COVID-19 surge or on standby hoping the surge never happens. As the hospitals prepared for a deluge of critically ill patients, most placed elective procedures on hold, reallocated resources and reduced capacity to manage the surge of highly infectious patients in acute respiratory distress.
HuBo - Human-Bot Hybrid COVID Toolkit
Edgility SmartConnect is a scripted, bot and human (HuBoTM) hybrid, outgoing touchpoint (calls/texts) service for high-risk and quarantined COVID-19 Patients.
Day and Night : Digital Toolkits and Face Masks
Systems Operations: Call Center Toolkit
The Benefits of a COVID-Centric Call Center. Click here to view the Call Center Toolkit.
The COVID-19 Call-Center Toolkit is the latest in a series of applications designed by Edgility to assist hospitals and healthcare organizations operationally manage the Coronavirus outbreak.
Additional Toolkits can be found here:
COVID-19 Toolkit – Click Here
COVID-19 Digital Toolkit – Click Here
Edgility COVID-19 Digital Toolkit
Edgility COVID-19 Toolkit
Edgility has released the Emergency Systems Operations Module, for all existing clients, to help health care providers and hospital systems manage the COVID-19 outbreak. Edgility is also releasing the framework as an open source tool kit, for all health systems.
Come see us @ HIMSS 2020 Booth 6084
Come to the Edgility Booth at HIMSS 2020 to design a Systems Operations Center.
Nursing Fatigue and Burnout
2020 has been designated the "Year of the Nurse and the Midwife" by the World Health Organization [WHO]. The purpose of this designation is to showcase the remarkable impact nurses make every day.
The Market and Innovation Gap
George W. Bush, in his State of the Union speech in 2004, stated, "By computerizing health records, we can avoid dangerous medical mistakes, reduce costs, and improve care."As a result, healthcare technology investment in the 2000s focused on the digitization of the medical record and its associated processes. President Obama solidified this mandate with the Patient Protection and Affordable Care Act (PPACA) requiring the electronic medical record to take effect by 2014.
From Bed Management to Discharge Planning this period ushered in substantial investments in data collection and data digitization technologies. These investments are depicted on the left side of the infographic below. Costs, however, were not reduced.
Closing the Prediction Value Gap with Actions
Operationalizing Prediction Situation
As healthcare organizations continue to implement new and advanced predictive analytics throughout their systems, identifying potential at-risk patients - sepsis patients, or patients with high potential for readmission, for example - becomes standard procedure; operationalizing the data these analytic tools discover now becomes the focus.
Prediction is a substantial advancement in healthcare operations. However, predicting patient status by itself is not impactful, nor worthwhile, without an associated operational protocol that intervenes based on that prediction. Knowing you may have ten patients at risk for sepsis is a huge leap forward, now how do I ensure these patients remain safe and healthy? Someone must do something, in the appropriate order, in a prescribed time-frame. Is this being done?