Edgility SmartConnect is a scripted, bot and human (HuBoTM) hybrid, outgoing touchpoint (calls/texts) service for high-risk and quarantined COVID-19 Patients.
- Edgility is expanding services during this crucial time, to take over one piece of complexity, in a time when patients will remember that they
received a call from their health system.
- Edgility will engage and document daily reports/dashboards, as well as a daily report out to designated system leader
The most vulnerable patients would benefit from a proactive approach from their health system, to provide reassurance and education, in a time when patients are scared and may have unanswered questions.