HuBo - Human-Bot Hybrid COVID Toolkit

Edgility SmartConnect is a scripted, bot and human (HuBoTM) hybrid, outgoing touchpoint (calls/texts) service for high-risk and quarantined COVID-19 Patients.

    • Edgility is expanding services during this crucial time, to take over one piece of complexity, in a time when patients will remember that they
      received a call from their health system.
    • Edgility will engage and document daily reports/dashboards, as well as a daily report out to designated system leader

The most vulnerable patients would benefit from a proactive approach from their health system, to provide reassurance and education, in a time when patients are scared and may have unanswered questions.

Edgility Smart Connect script

Edgility Smart Connect_Page_1

 

Topics: Outcomes as a Service #OaaS, Edgility Design, COVD-19, Command Center, systems operations center, healthcare command center

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