Healthcare is complicated. Operational leaders widely understand the need for situational awareness to manage this complexity. The need for eyes-on-the-glass situational awareness has created a demand for air traffic control like command centers.
Form Follows Function @ Edgility
Healthcare Command Center: Design Drivers
Rather than command and control centers, Edgility builds Smart Operations Centers that orchestrate operational outcomes while reducing administrative friction for care teams and patients. Based on the principles of systems engineering and design-thinking, Edgility deconstructs the drivers for the Smart Operations centers.
Build a Smart Operations Center - not a command center!
Command Center Maturity Model
Healthcare command centers are all the rage. These caverns of monitors, surreptitiously rendering screen loads of business data, masquerade the illusion of control. They signal the vanguard of the technical elite. But existence begs the question, is the "control" real or an illusion.
Smart Operations with Hyper-Orchestration
Innovations in healthcare technology attempt to provide precise predictions, enhance the patient experience, promote superior productivity, foster a socially just healthcare system, and cure humanity of disease. Most of us accept that technology has the potential to deliver toward these promises. But if you are a nurse, physician, or care provider, all this sounds unattainably ambitious, if not hyperbole. While the technology innovation is digital, the nurse is still chasing the lab order and manually coordinating discharges, and the doctor is still preoccupied with copying and pasting notes.
Throughput Orchestrator: Edgility COVID-19 Free Digital Toolkit - Release 6
Click here to download the SBAR, role description and considerations.
HuBo - Human-Bot Hybrid COVID Toolkit
Edgility SmartConnect is a scripted, bot and human (HuBoTM) hybrid, outgoing touchpoint (calls/texts) service for high-risk and quarantined COVID-19 Patients.
Day and Night : Digital Toolkits and Face Masks
Systems Operations: Call Center Toolkit
The Benefits of a COVID-Centric Call Center. Click here to view the Call Center Toolkit.
The COVID-19 Call-Center Toolkit is the latest in a series of applications designed by Edgility to assist hospitals and healthcare organizations operationally manage the Coronavirus outbreak.
Additional Toolkits can be found here:
COVID-19 Toolkit – Click Here
COVID-19 Digital Toolkit – Click Here
Edgility COVID-19 Digital Toolkit
Edgility COVID-19 Toolkit
Edgility has released the Emergency Systems Operations Module, for all existing clients, to help health care providers and hospital systems manage the COVID-19 outbreak. Edgility is also releasing the framework as an open source tool kit, for all health systems.