Insights



HuBo - Human-Bot Hybrid COVID Toolkit

Posted by Balaji Ramadoss on Apr 2, 2020 9:24:03 AM

Edgility SmartConnect is a scripted, bot and human (HuBoTM) hybrid, outgoing touchpoint (calls/texts) service for high-risk and quarantined COVID-19 Patients.

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Topics: Outcomes as a Service #OaaS, Edgility Design, COVD-19, Command Center, systems operations center, healthcare command center

Systems Operations: Call Center Toolkit

Posted by Balaji Ramadoss on Mar 24, 2020 11:54:40 AM

The Benefits of a COVID-Centric Call Center. Click here to view the Call Center Toolkit. 

The COVID-19 Call-Center Toolkit is the latest in a series of applications designed by Edgility to assist hospitals and healthcare organizations operationally manage the Coronavirus outbreak. 

Additional Toolkits can be found here:

COVID-19 Toolkit – Click Here

COVID-19 Digital Toolkit – Click Here

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Topics: Edgility Design, COVD-19, Command Center

Come see us @ HIMSS 2020 Booth 6084

Posted by Balaji Ramadoss on Feb 25, 2020 11:27:02 AM

Come to the Edgility Booth at HIMSS 2020 to design a Systems Operations Center.
HIMSS20 exhibitor Booth Systems Operation Center

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Topics: Discharge as a Service, Situational Awareness, Outcomes as a Service #OaaS, Air Traffic Control, Edgility Design, HIMSS20

The Market and Innovation Gap

Posted by Chris Wenders on Aug 27, 2019 7:48:36 PM

George W. Bush, in his State of the Union speech in 2004, stated, "By computerizing health records, we can avoid dangerous medical mistakes, reduce costs, and improve care."As a result, healthcare technology investment in the 2000s focused on the digitization of the medical record and its associated processes. President Obama solidified this mandate with the Patient Protection and Affordable Care Act (PPACA) requiring the electronic medical record to take effect by 2014.

From Bed Management to Discharge Planning this period ushered in substantial investments in data collection and data digitization technologies. These investments are depicted on the left side of the infographic below.  Costs, however, were not reduced.

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Topics: Situational Awareness, The Cognitive Enterprise, Outcomes as a Service #OaaS, Air Traffic Control, Edgility Design

Closing the Prediction Value Gap with Actions

Posted by Paul Evavold on Jun 11, 2019 10:04:25 AM

Operationalizing Prediction Situation

As healthcare organizations continue to implement new and advanced predictive analytics throughout their systems, identifying potential at-risk patients - sepsis patients, or patients with high potential for readmission, for example - becomes standard procedure; operationalizing the data these analytic tools discover now becomes the focus.

Prediction is a substantial advancement in healthcare operations. However, predicting patient status by itself is not impactful, nor worthwhile, without an associated operational protocol that intervenes based on that prediction. Knowing you may have ten patients at risk for sepsis is a huge leap forward, now how do I ensure these patients remain safe and healthy? Someone must do something, in the appropriate order, in a prescribed time-frame. Is this being done?

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Topics: Situational Awareness, The Cognitive Enterprise, Design Thinking, Edgility Design

Peer to Peer: The Framework for Thinking and Learning Systems

Posted by Chris Halsema on Apr 16, 2019 2:05:40 PM

Everything in the universe, from galaxies and solar systems to rain-forests and colonies of simple-cell organisms, behaves as a peer to peer network. Cultures, societies, and families form, survive and endure on the peer to peer framework. Not uncoincidentally, the human brain operates on the peer to peer model. A neural network model to be precise - neurons, the basic unit of the brain, connecting to form a vast mesh network. The brain is peer to peer at its finest. Nature does not operate on a centralized or hierarchical system of organization, data collection, dissemination, and communication.

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Topics: Situational Awareness, The Cognitive Enterprise, Edgility Design

Design Thinking in Healthcare

Posted by Chris Wenders on Apr 3, 2019 1:06:38 PM

The hottest buzz in Silicon Valley around problem-solving is not a technology but rather a philosophy – Design Thinking. Design Thinking is an intuitive approach to problem-solving that allows for an expansive understanding of the different solutions before converging on the best solution.

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Topics: The Joy of Practicing Medicine, The Cognitive Enterprise, Air Traffic Control, Design Thinking, Edgility Design

Edgility - Enabling A Cognitive Enterprise

Edgility brings situational-awareness to organizations in order to improve outcomes and eliminate low value workflows from high value assets through a technology platform that incorporates artificial intelligence (AI) and robotic process automation (RPA).

 

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